Category: Digital

The Impact of New Technology on Learning and Development

Technology is continuously changing the business landscape; whether it’s impacting performance through enhancing services and solutions, finding better ways to solve problems, improving customer service and engagement, increasing sales or detecting fraud, it is helping us in every aspect of our professional lives.

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Why conversational web journeys are the future of content

Before the internet came along, companies collected customer information via forms. Remember filling in those order slips for your mail order catalogue, or completing a job application form?  Finding a working biro became the bugbear of many admin tasks!

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Thinking beyond the click-through rate

Whilst we all know that sales and retention are the end goal, how can we make sure we’re really working together as an effective team (and learning from each other) to hit everyone’s targets.

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So … Exactly What Is Agile?

You might have heard the word ‘Agile’ thrown around a lot in business as companies look at new ways of working to adapt to the digital age.

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